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Shipping Info

At American Dream Nut Butter we take pride in each and every jar that we make! For the last 4+ years our Chief Butter Queen, Lea, has continued to improve upon her top secret handcrafted butter recipe, resulting in that ultra smooth, out of this world texture that we are known for.

All of our butter is handcrafted by Lea and our small but mighty kitchen team, therefore it will take us a few days to process your order. We promise, it is worth the wait!

Each jar of gourmet nut butter is made as part of a small batch, to order, guaranteeing the ultimate freshness.No sitting around on a warehouse shelf or in a remote fulfillment center! For our fancy blends, we top each jar by hand, both to ensure macro accuracy but also because we care about attention to detail. (Disclaimer: As much as we wish we could, we cannot control Mother Nature! If you live in a warmer climate we encourage you to consider how melting may impact blends that feature chocolate mix-ins.)

Domestic Shipping

We offer free shipping on all orders over $75 before tax/shipping/discounts in the U.S.

At American Dream Nut Butter, under normal circumstances we select either UPS or Priority Mail Shipping via USPS at the time of label purchase. We cannot control how long it takes UPS or USPS to deliver your package. Sometimes shipping carriers experience delays due to weather, staffing or other issues unknown to us. Occasionally they have damaged packages in transit as well.

Shipment Tracking
You can track your order with the tracking information provided in your shipment notification e-mail. If after 7 business days, you have not received a shipment notification please email customersupport@americandreamnutbutter.com and we will be happy to assist you.
Changing Shipping Address
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
Lost or Stolen Package
If you believe that your package was lost or stolen, please contact customersupport@americandreamnutbutter.com
COVID-19
Learn more about UPS' service updates due to COVID-19
Learn more about USPS’ service updates due to COVID-19

 

As a small business it's important to note that our shipping rates are determined by our shipping carriers, all of which is also based upon order volume. Pandemic-related inflation has caused shipping rates to increase upwards of 3.1% across the country.

International Shipping

Currently we ship across the United States, Canada, the UK and Australia although shipping rates will vary. Please note when shipping internationally, custom rates may apply and will be at the expense of the customer.

Customer Responsibility

Please ensure that your address is correct at checkout. We also remind you in our confirmation email to check your shipping address. If it is not entered correctly, it will not be delivered to you and will be returned to us. We will then have to charge for shipping again in order to re-ship your package.

Updated Policy for Returned Packages
Please note our procedure for managing returned packages:
  • If your order is received back at the shop back at the shop, ADNB will email you (the customer) for updated address/information
  • Upon customer response, we will reship your order with new tracking
  • If you fail to respond within 7-days, ADNB will send a second follow-up email re: your shipping information
  • If no response after 14 days and two attempts of contact via email, ADNB will make a notation on your order that multiple attempts to contact have been made with no response and we will cease any further attempts; the order WILL NOT be refunded.

    Shop to Spoon Promise

    With all of the love going into each jar of our gourmet nut butter, we want you to experience the American Dream difference!

    From our Butter Shop to your spoon, we know you will love our handcrafted nut butter as much as we do. And if your package is lost, damaged during transit or there is a quality issue with your jar, we’ll take care of it – no strings attached.

    Learn more about our hassle-free, Shop to Spoon Promise and what it means for you, here. 

    At American Dream, we're a family and we cannot wait for you to join in the fun! Any questions, feel free to email us at customersupport@americandreamnutbutter.com