The USPS Indianapolis Sorting Facility is currently facing unprecedented demand with limited staff. In an effort to expedite the process, they are not scanning packages in, as a result your package may not receive tracking until it has received at its destination facility.
What this means is that when we send you a shipping confirmation, your order may appear to be sitting stagnant and still in the “pre-shipment” phase, when in fact it has left our warehouse and is with the carrier. By not scanning at the original sorting facility, there’s a strong chance that your tracking will not update until well into its transit journey.
Please rest assured that your packages are being shipped and we are doing everything we can to find a solution with USPS so that this issue does not persist.